Spirit Airlines MCO Terminal +1-888-839-0502

Spirit Airlines MCO Terminal is based in Terminal B at Orlando International Airport, with its self-service kiosks and manned ticket counters available from 3 AM to 10:30 PM to buy tickets, select seats, and check-in baggage. Priority baggage service professional representatives at the Lost & Found and Baggage Claim desk help customers with lost or missing bags issues to provide quick, personalized solutions. Real-time flight information is displayed on electronic screens throughout the concourse and on the Spirit mobile app. Spirit's customer service team is accessible landside at ticket counters and remotely through SMS, WhatsApp, or phone at +1 855-728-3555 for changes to reservations and general support. Free Wi-Fi spans all public spaces, while charging stations and wireless mobile charging seats assist passengers in staying charged prior to departure. The terminal is equipped with information booths, family restrooms, and pet relief facilities to improve accessibility and convenience for all passengers. Quick-service restaurants, cafes, duty-free stores, hydration stations, and ATMs are among the dining and retail facilities provided airside. The three-level terminal features airline ticketing on Level 3, baggage claim on Levels 2 and 3, and ground transportation on Level 1, mirroring a design for effective passenger flow through the building. Spirit maintains a 24-hour ticket counter at Terminal A, accommodating early‐morning departures and late‐night arrivals alike. Whether arriving or departing, passengers encounter clearly marked signage guiding them to check-in areas, bag drops, and security checkpoints, underscoring the airport’s commitment to intuitive wayfinding.

Spirit Airlines prioritizes convenience and speed through the availability of multiple self-service kiosks across Terminal A. These kiosks allow passengers to check in, choose seats, print boarding passes, and even buy extra baggage allowance without queuing. For those who need personal interaction or special help, manned ticket counters are also provided in parallel to the kiosks; agents can manage complicated itineraries, process group reservations, and facilitate payment processing. To minimize lines during rush hours, Spirit suggests arriving at least two hours prior to domestic departures and three hours prior to international flights.

In 2023, Spirit launched a cutting-edge self-bag-drop unit at MCO that finishes the check-in and bag drop in around 70 seconds. This innovation enables travelers to tag their luggage and unload it directly into the airline's handling system, accelerating their travel through the terminal and onto security screening. Self-bag-drop kiosks are placed near conventional check-in counters, offering option and flexibility for each passenger's preference.

For passengers checking bags through the self-service option, Spirit Terminal MCO kiosks issue bag tags for self-tagging, following which guests then go to the bag drop zone where agents check identification and make sure tags are properly attached. If a bag is mishandled or delayed, passengers can make a claim through Spirit's Baggage Service online web portal at, where they enter their last name and File ID to initiate an online claim within 30 days of arrival. The BSO Baggage Service Office located at Terminal A, near the level of arrivals, also handles special baggage requests, oversized bags, and on-the-spot questions during business hours.