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EVA Air Amsterdam Office +1-888-839-0502
EVA Air, the award-winning Taiwanese airline known for its premium service and safety standards, has built a solid international presence, including a vital customer service hub in Amsterdam. The EVA Air Amsterdam Office serves as a key resource for travelers flying between Europe and Asia. Whether you're planning a trip to Taipei or connecting through Amsterdam Schiphol Airport, this office can support a wide variety of travel needs.
Office Location and Hours
The EVA Air Amsterdam Office is conveniently located at or near Amsterdam Airport Schiphol (AMS)—one of Europe’s busiest and most well-connected airports. This allows travelers easy access to airline services before or after their journey. While EVA Air primarily offers service through its airport ticket counter, travelers may also contact the airline’s sales or administrative offices in the city for business and group travel services.
Key Details:
Airport Address: Aankomstpassage 1, 1118 AX Schiphol, Netherlands
Contact Number: +1–888–839–0502
Working Hours: 24 hours
Email: finir@evaair.com
For last-minute assistance, passengers are advised to visit the EVA Air check-in desk at the airport at least 3 hours prior to departure.
Services Offered at the Amsterdam Office
The EVA Air Amsterdam Office offers comprehensive support for travelers, ranging from ticketing and itinerary adjustments to loyalty program services and baggage help. Whether you’re an individual passenger or part of a corporate travel group, the office provides reliable, localized service.
1. Ticket Booking and Fare Inquiries
Travelers can book international and connecting flights through the office, receive fare quotations, and get help planning multi-leg journeys. EVA Air representatives offer guidance on best fares, seasonal promotions, and cabin class options.
2. Flight Changes and Refunds
Unexpected travel changes? The Amsterdam office can assist with rescheduling, cancellations, and refund processing, depending on the fare conditions. They also help manage travel disruptions due to weather, strikes, or operational delays.
3. Baggage Claims and Policies
If your baggage is lost, delayed, or damaged, the office will guide you on how to file a claim or follow up with EVA Air’s ground handling partner at Schiphol. Travelers can also get information about baggage allowances or pay for extra baggage if needed.
4. Infinity Mileage Lands Support
As EVA Air’s official frequent flyer program, Infinity MileageLands offers benefits like mileage redemption, tier upgrades, and lounge access. The Amsterdam office provides assistance with enrollment, account management, and using miles for flight upgrades or rewards.
5. Group and Corporate Travel
If you’re managing travel for a large group—such as a sports team, tour group, or company delegation—the Amsterdam office can arrange tailored travel solutions, bulk discounts, and dedicated group check-in assistance.
6. Check-In and Special Assistance
The staff can help travelers with special needs—including wheelchair support, unaccompanied minor services, or medical accommodations. While online check-in is available, the airport counter is available for personalized support.
EVA Air Route from Amsterdam
EVA Air operates non-stop flights from Amsterdam Schiphol Airport (AMS) to its hub at Taipei Taoyuan International Airport (TPE). This direct route connects European travelers to multiple Asian destinations via EVA Air’s extensive network, including Bangkok, Tokyo, Hanoi, Manila, and Kuala Lumpur.
Flight Highlights:
Aircraft: Boeing 777-300ER
Cabins: Royal Laurel Class (Business), Premium Economy, Economy
In-Flight Services: High-end cuisine, award-winning entertainment system, complimentary Wi-Fi (select aircraft)
Business travelers and vacationers alike favor EVA Air for its reliability, comfort, and connection efficiency when flying between Europe and Asia.
Why You Should Contact the Amsterdam Office
There are several benefits to contacting the EVA Air Amsterdam Office:
Real-time assistance: Faster service than waiting on international call centers
Local language support: Staff often speak Dutch and English
On-ground coordination: Ideal for last-minute issues or flight disruptions
Specialized support: Group travel, corporate accounts, and loyalty program help
Personalized service: Complex itineraries and fare rules are best handled in person or by local agents
Especially in today’s unpredictable travel environment, having a local EVA Air office in Amsterdam provides peace of mind.
Airport Services at Schiphol
When flying from Amsterdam, EVA Air operates out of Departure Hall 3 at Schiphol Airport. Services available at the airport counter include:
Check-in for all classes
Priority boarding for Royal Laurel and Premium Economy passengers
Special meal requests and travel documentation verification
Support for mobility-impaired travelers
It’s advised to check-in at least 3 hours before your flight to avoid delays.
EVA Air – A Premium Travel Experience
EVA Air has earned global recognition for its safety, cabin service, and customer satisfaction. Whether flying in Economy or Royal Laurel Class, passengers can expect a clean, comfortable, and well-managed journey.
Key Features Include:
Flat-bed seats in Business Class
Spacious Premium Economy cabins
On-demand entertainment with hundreds of movies, TV shows, and games
A variety of Asian and Western meals prepared by top chefs
Friendly cabin crew and attentive in-flight service
These qualities consistently rank EVA Air among the world’s best international airlines, making it a top choice for long-haul travel.
Conclusion
The EVA Air Amsterdam Office is a critical touchpoint for passengers traveling between Europe and Asia. Offering an array of services—from booking and rebooking flights to helping with baggage issues and frequent flyer programs—it supports every aspect of your travel experience.
Conveniently located at Schiphol Airport and accessible by phone or email, the Amsterdam office gives travelers direct access to knowledgeable staff who understand local needs. Whether you need help booking a multi-stop trip, adjusting your itinerary, or resolving a check-in issue, the EVA Air Amsterdam Office is ready to assist.
Travelers looking for comfort, reliability, and excellent service will find EVA Air and its Amsterdam Office to be a dependable choice for international travel.